About Us

Our Values

Collaboration

We explore and generate purposeful relationships that strengthen our ability to provide meaningful support to the populations we serve.
Dignity

With authenticity and kindness, the relationships we build are grounded in the appreciation for a person’s autonomy. We admire self-expression, recognize the power of community, and promote the rehumanization of our health care system.
Compassion

We strive to create an ethos of acceptance, understanding and nonjudgment. Appreciating that everybody has a story, and that their story is significant, is fundamental to how we operate.
Innovation

We are stewards of high-quality care for our clients and accountable to continuous quality improvement. Through creative program design that is underpinned by evidence-base practices, we develop impactful programming and services that are driven by the needs of the population we serve.
Health Equity

We believe every person should have a fair opportunity to attain their full health potential and no one should be disadvantaged from living a long, healthy life.

Our Approach

Low-barrier services:

Our service delivery model is designed to simplify access to care and help overcome barriers that are derived from social and community determinants of health equity. Our goal is to help people access the support and services they need, where they are, when they need it, without judgement.

Social Change:

We are committed to minimizing health disparities that result from stigma, discrimination, and disproportionate access to resources, by increasing awareness and education through data informed reasoning and impactful storytelling designed to re-humanize one’s health and well-being.

Integrated Service Model:

The communities we serve face some of the most significant health disparities. By incorporating comprehensive, wrap-around programming to address holistic well-being, we are able to significantly improve health outcomes.

Harm Reduction:

Meeting people where they are and the ideology of reducing harm is a guiding principle for our programs and services, which governs how we engage with individuals. We actively promote evidence-based policies and practical strategies that keeps people safe and reduces the negative consequences associated with substance use

Person-Centered Care:

Every person has unique needs, experiences and perceptions, which is why a one-size-fits- all solution isn’t effective. We ensure our programming addresses the needs of the whole-person and that our clients’ goals are at the center of any care model we implement.

Coalition Building:

We recognize the power of collective community impact in supporting those disproportionately affected by viral hepatitis; individuals often marginalized and disenfranchised from the healthcare system. We aim to build trust, develop leaders, and leverage the magnified community voice through a shared vision and common goals.